Job Title: Bilingual Business Development Center (BDC) Representative (English/Spanish)
Location: National Car Store, West Palm Beach, FL
Description:
National Car Store is looking for a bilingual (English/Spanish) BDC Representative to join our dynamic team. In this role, you will handle inbound and outbound communications, schedule appointments, and ensure a seamless car-buying experience for our diverse customer base.
Key Responsibilities:
Respond to customer inquiries via phone, email, and online platforms in both English and Spanish.
Schedule and confirm appointments for sales and service departments.
Maintain detailed records of customer interactions in the CRM system.
Follow up with leads and nurture relationships to drive sales.
Collaborate with the sales team to achieve dealership goals.
Qualifications:
Bilingual in English and Spanish (required).
Strong communication and interpersonal skills.
Comfortable handling high call volumes and multitasking.
Experience in customer service or call centers (preferred).
Proficient in basic computer applications and CRM systems.
Positive attitude, team player, and results-driven mindset.
What We Offer:
Competitive hourly pay plus commission opportunities.
Training and growth opportunities within the dealership.
Friendly and supportive work environment.
How to Apply:
Call us at 407-625-4322 or visit us at 4464 Tulane Drive, West Palm Beach, FL to apply in person. We can’t wait to meet you!