Autoshow of Plantation are looking to recruit an experienced BDC manager.
Responsibilities:
Oversee daily operations of BDC Department.
Recruit and train BDC Coordinators.
Download Customer lists into CRM Solution.
Download Customers from DMS on a regular basis.
Run daily/weekly/monthly BDC Department reports according to pre-determined metrics
and track results.
Prepare individual Call Results Report for each Coordinator for measurement.
Record and listen to actual Customer/Coordinator calls.
Train Coordinators through reviewing recorded and live call conversations and outcome.
Determine Customers to contact based on current marketing initiatives.
Review performance and develop improvement actions.
Interface with other Department Heads.
Participate in Dealership Management meetings.
Please apply to Amin (954)214-1599
Autoshow Sales and Service
440 South State rd 7,
Plantation,
FL 33317
Principals
Additional Compensation:
Commission
Bonuses
Store Discounts
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
Flexible schedule
This Company Describes Its Culture as:
Aggressive competitive and growth-oriented
Team-oriented cooperative and collaborative
Outcome-oriented results-focused with strong performance culture
Schedule:
Monday to Friday
Weekends required
Holidays required
Day shift
Night shift
This Job Is:
Open to applicants who do not have a high school diploma/GED
A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
Open to applicants who do not have a college diploma