Responsibilities of the Office Manager –
Work Orders (W/O) Management
Accountant/Bookkeeper – Oversees billing, accounts payable/receivable.
Enter W/Os into the Invoice Tracker spreadsheet (Google Sheets).
Create the bill for each W/O in QuickBooks (QB).
Send W/O confirmation email to the corresponding community.
Invoice W/Os in QuickBooks, ensuring accurate amount and description.
Upload invoices to the community portals (e.g., VendorCafe, NetVendor, Yardi, etc.).
Maintain the weekly subcontractor payment list up to date.
Merchandising Campaigns and Communication
Execute merchandising and branding campaigns in communities (as planned).
Coordinate logistics for delivery of promotional materials.
Administrative Support
Organize documents related to contracts, permits, licenses, and field reports.
Perform basic information verification and follow-up on administrative tasks assigned by the COO.
Core Values / Valores Fundamentales
Teamwork / Trabajo en Equipo
Excellence in Execution / Excelencia en la Ejecución
Accountability / Responsabilidad
Innovation / Innovación
Integrity / Integridad
Exceptional Customer Service / Servicio al Cliente Excepcional
Riva Products and Services