Full job description
Job Overview:
We are seeking a skilled and organized Administrative Assistant to join our Podiatry Office. As an Administrative Assistant, you will be responsible for providing excellent customer service and administrative support in a healthcare setting. Your role will be crucial in ensuring smooth operations and patient satisfaction.
Duties:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage the front desk
- Collect patient information, update medical records, and verify insurance coverage
- Assist with medical billing and coding tasks
- Maintain confidentiality of patient information in compliance with HIPAA regulations
- Coordinate with healthcare providers and staff to ensure efficient patient flow
- Handle incoming and outgoing correspondence, including emails and faxes
- Surgical coordination
- Manage medical office supplies and inventory
- Perform other administrative tasks as assigned
Qualifications:
- Previous experience as a Medical Receptionist or in a similar role is preferred
- Proficiency in using medical office software systems
- Strong knowledge of medical scheduling procedures and terminology
- Familiarity with medical records management and HIPAA regulations
- Excellent communication skills, both verbal and written
- Exceptional customer service skills with the ability to handle difficult situations professionally
- Strong attention to detail and organizational skills
Note: This job description reflects the general duties of the position but is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned as needed.
Please submit your resume highlighting your relevant experience for consideration. We look forward to reviewing your application.
Job Type: Full-time
Pay: starting at $18.00 per hour
Expected hours: 35-40 per week
Healthcare setting: Private practice
Medical specialties: Podiatry
Schedule: Monday to Friday
Work Location: 3 days In person, 2 days work from home (must have reliable internet and computer to work from home)