BARTENDER JOB DESCRIPTION
Bartenders are responsible for preparing beverages for guests according to recipe, as well as serving food for guests that dine in the bar area. Assists with Busser, Food Runners, Gift Card Sales, To-go Orders. A friendly, accommodating demeanor, as well as an ability to multitask, are essential for success in this position.
Essential Functions
Prepare and serve beverages to guests according to recipes and contracts
Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies
Available to work a variety of hours, days and shifts, including weekends
Effectively service a full bar top, cocktail station, and dining room orders
Safely and effectively transport food or beverages to a table of three in a single trip
Ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices and other liquids
Safely and effectively use and operate all necessary tools and equipment, including knives and blenders
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Ability to multitask calmly and effectively in a busy, stressful environment
Work in a confined, crowded space of variable noise and temperature levels
Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
Greet guests with a warm, sincere smile
Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
Safely and properly change beer kegs, CO2 tanks and soda dispensers
Manually wash and sanitize glassware using a three compartment sink
Account for and maintain the security of all bar stock and inventory
Responsible for the security and reconciliation of the bar cash drawer
Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated
Accurately record and account for all items ordered, process payments, and account for and balance all sales/receipts in compliance with restaurant policies and procedures
Understand and respond knowledgeably to questions about the restaurant and menu
Use sales techniques and present and encourage current promotions to guests
Follow all steps of service
Understand and follow the food allergy procedure and special orders/restrictions
Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
Comply with all safety and sanitation guidelines and procedures
Successfully complete alcohol awareness training
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
Get along well with others and be a team player
Other duties will be assigned as needed