Vacancy caducado!
- Design, build, refine, and maintain a world class endpoint environment
- Build efficient, resilient, and adequately documented systems to reduce operational overhead Architect and implement automation, ensuring a consistent, and reliable environment
- Author design documents, Service Desk training documentation, facilitate peer review, and lead presentations to committees for approval
- Effectively troubleshoot issues to resolution while embracing the culture of root cause analysis
- Coordinate vendor escalations by acting as a bridge between support engineering resources and our client
- Has a passion for excellence and interested in growing technically, challenges status quo
- Strong understanding of Windows 10 and Office 365
- Experience with PowerShell, batch, VBScript, or other automation technologies
- Strong understanding of modern management concepts using SCCM and/or Intune and Autopilot (image creation, driver management, software deployment, and patch management)
- Experience implementing modern patch management practices for frequent operating system and application updates. For example, Windows 10 feature updates, Microsoft Office 365 update channels, and cumulative preview Windows Updates.
- Support of Windows folder redirection, ideally to OneDrive
- Experience configuring and troubleshooting Microsoft Group Policy
- Strong communication and interpersonal skills
- Managing workload using agile methodologies including sprints, including story points
Vacancy caducado!