General ManagerJob DetailsJob LocationSoutheast Financial Center - Miami, FL DescriptionLegacy Parking is a rapidly growing parking asset management company looking to add a General Manager to our team! The General Manager has overall responsibility for a portfolio comprised of multiple locations. This position supports Operational Managers with complete financial and operations oversight of assigned locations to ensure consistent delivery of company, client and customer expectations with accordance to company policy. This position is also responsible for recruiting, scheduling, training, developing and managing the performance of the employees assigned to locations within his/her area of responsibility.Essential Duties and Responsibilities:
Lead, direct, and develop teams comprised of professional and hourly individuals following Legacy’s policies and company culture
Ensures the daily operations within his/her area of responsibility perform in accordance with company policy by ensuring each location is properly staffed, has required supplies and follows set opening and closing procedures
Preparation of budgets/ monthly reviews of profit/loss by location within assigned portfolio
Daily, Weekly, Monthly and Annual financial and operational reports as required
Ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service to the company, client and customer’s expectations
Works with Operational Managers and the client to ensure revenue opportunities are maximized from both a transient and contract parker perspective
Reviews management reports and client statements on a consolidated basis to ensure actual financial results meet both corporate and client budgeted expectations
Ensures all facilities within his/her area of responsibility operate in accordance with company policy including revenue control, equipment maintenance, proper and accurate signage and internal audit scores
Ensures each facility’s safety and security for guests and employees by reviewing Maintenance Checklists with location management and conducting periodic safety audits as directed by the company’s Safety Manual
Implement and complete projects, programs, and initiatives that may arise from the operations of their assigned portfolio
Works with Operational Managers to develop and implement strategic marketing plans
May be asked to attend meetings with property’s clients and respond to their special requests on an as needed basis
May be asked to fill in for Facility Managers during absences
Other special projects as directed by Senior Management
Other duties as assigned
Skills and Abilities:
Must have demonstrated the capacity to lead and both anticipate & solve problems
Demonstrated ability to manage multiple projects and details simultaneously and operate with flexibility in the presence of shifting priorities
Self-motivated with a clear, courteous and professional manner
Effective verbal and written communication skills; Formal presentation skills a plus
Proficiency with Microsoft Office and appropriate technologies
Requirements:
Bachelor Degree in General Business or related field or equivalent work experience
Minimum of five years with operational and leadership experience in the parking or related industry, including revenue control and reporting
Established experience in building annual budgets, managing and reporting results, identifying and instituting changes to the business to either maximize profitability or mitigate actuals that fall below expectations
Established experience in Microsoft Office Products including Word, Excel, Power Point, and Outlook
Excellent oral (including formal presentations), written communications and comprehension skill
Qualification Desired:
Background in the parking industry in a supervisory role within a private operation organization strongly desired, but not required
Ability to source new business opportunities for company consideration is desired
Scheduling shifts to meet daily operational needs strongly desired but not required
Compensation:
Salary plus incentives
Full benefit package offered