Customer Support Assistant

Job DescriptionAs a Customer Support Assistant at Reboot Staff, you will play a key role in ensuring clients receive timely, clear, and reliable assistance. You will support daily inquiries, provide accurate information, maintain organized records, and contribute to delivering an outstanding service experience. This role is ideal for individuals who enjoy problem-solving, communication, and helping clients navigate solutions with professionalism.ResponsibilitiesProvide prompt and courteous support to client inquiries via phone, email, or internal communication channelsAssist with account updates, documentation, and follow-up communicationsMaintain organized records and ensure all client information is accurate and up to dateCollaborate with internal teams to help resolve client requests efficientlyPrepare basic reports, summaries, and status updates as neededUphold a high standard of service aligned with company values