Customer Support Assistant

Job DescriptionWe are seeking a Customer Support Assistant to join our growing team in Miami, FL. The ideal candidate will provide exceptional customer service and administrative support to ensure smooth and effective operations. This role requires strong communication skills, attention to detail, and a problem-solving mindset.ResponsibilitiesHandle incoming calls and respond to customer inquiries promptly and professionallyResolve client issues and provide accurate information regarding products or servicesMaintain detailed and organized records of customer interactionsCollaborate with internal departments to follow up on customer requestsAssist with general administrative duties and support daily office operationsMonitor and respond to emails in a timely mannerProcess orders, forms, applications, and requests