Description You might be interested in this Customer Service Representative position via Robert Half in the Construction/Contractor field, if you like the idea of working in a dynamic, rapidly changing call center. If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This Customer Service Representative position is based in the Melbourne, Florida region and is a long-term contract / temporary employment opportunity.Your responsibilities in this role
You will likely support business development and client referral goals by actively cross-selling and referring customers
Offer friendly, accurate customer service in a timely fashion
Receive and place telephone calls
Manage the fielding and sending of important written business correspondence Requirements - Strong Microsoft Office skills
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Strong communication and interpersonal skills (verbal, written, and listening)
Positive attitude and an engaging businesslike approach
Strong customer service and office administrative skills
Basic knowledge in computer software programs and office equipment
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated ability to interact effectively with internal and external partners and clients/customers
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Ability to recognize, evaluate, and resolve problems effectively
Adeptness in Microsoft Office Suites
Strong familiarity with Answering Inbound Calls
Jonas Club Software experience highly desired
Solid understanding of calendar managements and scheduling appointments
Expertise in scheduling
Call Center Customer Service experience
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .