Description Do you like the idea of working in a dynamic, rapidly changing call center? You might be interested in this Customer Service Representative position via Robert Half. If you love building solid customer relationships, and are articulate and highly-skilled, this Customer Service Representative position might be for you. This Customer Service Representative opportunity is located in Longwood, Florida, and is a short-term contract engagement.Key responsibilities
Manage incoming telephone calls
Field and send out send written business correspondence
You will likely support business development and client referral goals by actively cross-selling and referring customers
Give exceptional customer service in a timely fashion
Requirements
Advanced Microsoft Office skills
An engaging businesslike approach
Excellent problem-solving skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
No stranger to performing extensive research to resolve complex customer inquiries
Strong customer service and office administrative skills
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to navigate multiple computer systems and applications
Comprehensive knowledge of customer service
Facilitate Workshops experience
Strong communication and interpersonal skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .