White Glove Desktop/Deskside Support Technician

What You’ll DoDesktop and Hardware Support:Set up, configure, and troubleshoot desktops, laptops, and peripherals.Handle very basic desktop and hardware issues with care and precision.Application Assistance:Provide support for software and applications (we’ll train you on the details).Make sure users are comfortable and confident with their tech tools.Printer Support:Install and maintain printers.Solve common printing issues to keep things running smoothly.Occasional A/V and Access Control Help (Bonus):Assist with A/V conferencing setups and troubleshooting (nice to have but not required).Knowledge of access control and camera systems is a plus, but we’re happy to teach.Travel Between Locations:You’ll rotate between three nearby facilities on different days (so having a car is a must).Customer-Focused Service:Deliver exceptional, hands-on support with a “can-do” attitude.Be approachable, helpful, and easy to work with – we value great people skills!