HC Training Design and Delivery - Solution Specialist - USDCAre you an experienced, passionate pioneer in training, transformation and technology? Or a solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.Deloitte Consulting's Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients' organizational results and impact by focusing on challenges at the intersection of business and people.Interested? Learn more below:Work you'll doAs a Training Solution Specialist in the Human Capital Organization Transformation practice, you will act as a strategic advisor to clients and assist them with communications and training material design, development, and delivery necessary to successfully implement and adopt new technologies or business process changes. You will do this by performing the following job responsibilities:
Align to our core values (Flexibility, Authenticity, Connection, Empowerment, Diversity and Unity)
Support design, development and delivery of training materials and training while executing on the overall project timeline and key milestones
Utilize strong problem-solving and troubleshooting skills while exercising judgement and managing ambiguity
Execute ideas and concepts effectively under pressure with tight deadlines
Employ research and analytical thinking in project work
Learn, apply, and communicate business-related concepts and ideas
Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
The TeamThe Organization Transformation practice is about transforming the organization to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.Qualifications Required:
Bachelor's degree, preferably in business, management, human resources, instructional design, education, organizational behavior, or psychology; or equivalent experience
2+ years of hands-on/applied experience in the areas above
Background in adult learning principles, ADDIE modeling, System Development Life Cycle (SDLC) and hands-on/applied authoring tool experience (Captivate or Articulate Storyline/Rise 360)
Demonstrated experience with training material design, development, and delivery
Ability to maintain integrity and professionalism
Creativity, self-confidence, and a demonstrated ability to manage ambiguity
Excellent listening skills and attention to detail
Excellent teamwork and interpersonal skills
Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery locations: Gilbert, AZ; Lake Mary, FL; Mechanicsburg, PA with the ability to commute to assigned location for the day, without the need for overnight accommodations
Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.
Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This may include overnight travel.
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Must be able to obtain the required level of security clearance for this role
Preferred:
Master's degree, preferably in business, management, human resources, instructional design, education, organizational behavior, or psychology; or equivalent experience
3+ years of hands-on/applied experience in the areas above
Previous experience with systems/technology implementation, focusing on systems training, technology adoption and change management techniques
Strong written and oral communication skills
Ability to adapt and operate effectively in ambiguous or rapidly changing environments.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.htmlRecruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you're applying to. Check out recruiting tips from Deloitte professionals.#LI-NK1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.