Sr Ability Analyst - C409ANWe’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Do you pride yourself on finding solutions and solving problems, by being a good listener and critical thinker? This is your opportunity to give those passions and talents new purpose by applying them to meaningful work at The Hartford. The Senior Ability Analyst primarily investigates claims to make timely, accurate and customer focused initial and ongoing Long Term Disability benefit determinations using vocational, medical, and financial claim management. The Senior Ability Analyst supports our mission of helping our customers rebuild their lives after an unexpected event or illness happens while following corporate claim standards, policies, and procedures, and statutory, regulatory and ethics requirements. Claim complexity varies depending on tenure in role, which may be inclusive of working with customers with behavioral health/mental illnesses and terminal diagnoses. Start Date: 11/4/2024Training Hours: Core business hours M-FLength of Training: 6 - 8 weeksWork Hours After Training: Core business hoursResponsibilities:
Obtain information from the claimant, employer, and medical provider(s) to make Long-Term Disability decisions
Analyze medical and financial information to determine eligibility for benefits
Provide exceptional customer service using professional written and verbal communication skills
Maintain a dedication to meeting the expectations and requirements of internal and external customers
Help to create a positive team environment that is inclusive to all employees
Qualifications:
Excellent time management and organizational skills
Detail-oriented with the ability to maintain a high-level of quality and accuracy, while meeting productivity expectations
An ability to adapt to new ideas and situations
Proficiency in Microsoft Office applications and the ability to navigate multiple systems simultaneously
High School Diploma/GED is required
Prior claim experience and/or medical background is a plus but not required
Additional Information:
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Scottsdale, AZ, and Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Mifi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.
CompensationThe listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:$47,680 - $71,520Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age About Us (https://www.thehartford.com/about-us) | Culture & Employee Insights (https://www.thehartford.com/careers/employee-stories) | Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) | Benefits (https://www.thehartford.com/careers/benefits) Human achievement is at the heart of what we do.We believe that with the right encouragement and support, people are capable of achieving amazing things.We put our belief into action by ensuring individuals and businesses are well protected, and by going even further – making an impact in ways that go beyond an insurance policy.Nearly 19,000 employees use their unique talents in careers that span a variety of disciplines – from developing the latest technology to creating and promoting our products to evaluating future financial risks.We’re also committed to programs that drive education and support volunteerism, which put human beings first. We do it because it’s the right thing to do, and because when our customers, communities and employees succeed, we all do.About Us (https://www.thehartford.com/about-us) Culture & Employee Insights Diversity, Equity and Inclusion (https://www.thehartford.com/about-us/corporate-diversity) Benefits Legal Notice (https://www.thehartford.com/legal-notice) Accessibility StatementProducer Compensation (https://www.thehartford.com/producer-compensation) EEO Privacy Policy (https://www.thehartford.com/online-privacy-policy) California Privacy PolicyYour California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form) International Privacy PolicyCanadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy)