We are seeking a detail-oriented and organized scheduler to join our team. The ideal candidate will have a strong background in scheduling, customer service and have an excellent knowledge of Polk County and its surrounding areas.
Key Responsibilities
Coordinate and schedule appointments for service technicians
Call customers to confirm next-day appointments
Collaborate with technicians to manage schedules efficiently
Perform Various office duties as needed
Utilize Microsoft Office and Google Documents for scheduling work.
Ensure each service call is completed
Handle incoming service requests and address customer inquiries during business hours
Qualifications
Must have excellent knowledge of Polk County and its surrounding areas
Excellent verbal and written communication skills
Proficiency in Microsoft and Google Documents
Strong Organizational skills and attention to detail
Ability to multitask and manage time effectively
Previous experience in a scheduling and customer service role is preferred
Ability to work independently and as part of a team
Please DO NOT CALL the office for Information. If interested, please come in to fill out an application @ 2404 Commerce Point Dr, Lakeland FL 33801