HEALTH SUPPORT TECHNICIAN - 64002415 Date: Jun 14, 2024 Location: KISSIMMEE, FL, US, 34744 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 830506 Agency: Department of HealthWorking Title: HEALTH SUPPORT TECHNICIAN - 64002415Pay Plan: Career ServicePosition Number: 64002415 Salary: $1,280 Biweekly Posting Closing Date: 06/20/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Open Competitive Your Specific Responsibilities: The responsibility of this position is to provide medical assistance functions in a Comprehensive Health Center environment under the supervision of a nurse, SCHN Director, Clinical Medical Director or Senior Physician. General responsibilities include admissions work, preparing the patient for examination or treatment, operating diagnostic equipment, and performing diagnostic procedures. Also includes responsibility related to documenting in patient's medical records, lab documentation of insurance information, lab follow-up and appointments and assisting with maintaining medical records. Duties include, but are not limited to the following: Perform the following administrative procedures: Computer data entry, including, but not limited to EARS, HMS, Provide, CAREWare, and People First entry of timesheets. Also, responsible for assisting with inventory of laboratory and medical supplies for ordering as required. Ensures adequate supplies in exam rooms and lab. Comply with bio-hazardous waste policy. Keep current with new and changed policies. Perform laboratory tests and venipuncture. Complete lab requisitions, entry of lab information in HMS, eLabCorp, and other lab systems/modules as appropriate. Performs waived tests as appropriate and ensures cleaning/sterilization of equipment as well as performance of control tests and/or autoclave with supporting documentation. Duties also include documenting in lab logs, ensuring timely receipt of lab results, forwarding results to nurse or providers as appropriate, referral of critical lab values, and maintaining appropriate Quality Infection Control and Quality Management and other accreditation standards throughout the completion of lab procedures. Assists nurses and providers in the care and treatment of patients. Performance of general assistant procedures and tasks as necessary to assist nurses and providers in the clinical setting. Duties consist of exam room cleaning and setup, finger puncture for waived tests, chaperone providers, minor surgery assistance as needed, exam setup, patient care documentation, urine dipstick, vital signs, weights and heights, and other clinical functions as appropriate. Duties will also include patient communication, history taking, assistance with physical examinations and treatments, and ensuring cleanliness and maintenance of medical equipment and instruments. Assist with completion of clinical logs, data entry for clinical reporting in HMS, Provide, referrals and other measures to ensure ongoing quality of care. Attend in-service education, staff meetings and health promotion activities as directed or indicated and perform other related duties as requested. RESPONSIBLE FOR TIMELY SUBMISSION OF TIME SHEETS. Information Custodian responsibilities include maintaining information in accordance with state and federal statutes, rules, regulations and Department of Health Security Policy 3 associated Protocols and Procedures as it relates to information Custodian, Delegation of Authority. This responsibility is to be adhered to 100% of the time. Required Knowledge, Skills, and Abilities: Knowledge of basic medical terminology. Knowledge of basic pharmaceutical terminology and calculations. Knowledge of basic computer software. Skill in using medical instruments or testing equipment. Skills in using unit dose equipment, unit dose pump, and heat sealers. Skill in calibrating liquid unit dosing equipment and dose exchange systems. Skill in taking blood pressure readings. Ability to interview patients and obtain a complete medical history. Ability to follow instructions. Ability to keep accurate records. Ability to distribute prescribed medications. Ability to communicate effectively. Ability to establish and maintain effective working relationship with others. Qualifications: Minimum -
At least six (6) months of verifiable experience as a Health Support Technician, Patient Care Technician, Medical Assistant (MA), Certified Nurse Assistant (CNA), Phlebotomy or equivalent position working at a Primary Care, Family Practice, Hospital, or other clinic setting preparing patients for provider visit, obtaining vital signs, performing intake interviews, and documenting on patients’ charts.
Willing to perform emergency duty during disasters before, during and/or beyond normal work hours or days.
Preferred -
Current certification as a Medical Assistant (MA) or Certified Nurse Assistant
At least 6 months of phlebotomy experience in a lab, hospital or office setting
Experience working with the Ryan White Program and the service delivery system of care for HIV (Human Immunodeficiency virus) infected individuals
Bilingual in English and Spanish or Creole and fluently speak, read, and write both languages
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Florida Department of Health in Osceola
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Nearest Major Market:Orlando