Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs!Deposita, an Allied Universal® Company, is hiring a Financial Operations Support Analyst. The Financial Operations Support Analyst will provide and administer support to the various functions with Deposita. This includes the onboarding of new customers, the processing of vendor invoices, and the creation of customer invoices. In addition, the Financial Operations Support Analyst role will be responsible for managing assignments and status of inbound service requests for KOYUS updates, changes, creation, or deletion from the Retail Cash Solutions functional teams and customers until final resolution. Other duties include assisting in the distribution of specialized billing for strategic and regional accounts, updating ERP accordingly for these assigned accounts, providing custom reports or spreadsheets via Excel upon request, and supporting the customer activation process.RESPONSIBILITIES:
Reject and escalate field requests determined to be non-standard or not in compliance with standards
Develop process(es), procedures, methods, and tools as appropriate to perform assigned specialized critical tasks in the most efficient manner
Management of database information in KOYUS (e.g., banking information, device information, quantity of funds, etc.); receive change requests from customer; identity errors or potential conflicts in set-up; identity and implement opportunities for improvement
Regular audit of Purchase Orders to ensure proper execution of all POs to subcontractors, entering POs into ERP to facilitate procure to pay process
Manage Order to Cash process; review vendor invoices; identify discrepancies; manage correction process; determine when to facilitate payment or escalate for rejection
Design and implement quality assurance of accounting process to include company standard as well as processes bespoke to customer; monitor process for deficiencies; recommend and implement resolution
Make recommendations to ensure escalated service requests are resolved in a timely and controlled manner
QUALIFICATIONS (MUST HAVE):
Associates Degree in Accounting, Finance, Business Management or a related field
Minimum of one (1) year of experience in a centralized customer service or billing environment
Work history must demonstrate each of the following:
Experience and knowledge of billing and receivables process
Experience with vendor management and payable processing
Advanced experience utilizing Excel, Google Sheets or similar
Ability to manage a high volume of diverse activities while meeting deadlines and quality standards
Intermediate to advanced knowledge of other Microsoft Office applications
Outstanding oral and written communication skills
Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Professional, articulate, and able to use good independent judgment and discretion
PREFERRED QUALIFICATIONS (NICE TO HAVE):
Working knowledge of Finance-related processes in ERP environment, WinTeam
Previous experience in an “Order to Cash” financial process environment
Previous experience in a “Procure to Pay” financial process environment
Intermediate skill level in Microsoft Office; Excel in particular.
Experience working with internal and external clients
BENEFITS:
Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Location: United States-Florida-JupiterJob Category: Accounting and Finance