If you are interested, please send your resume, state which role(s) you are interested in, and list your relevant experience/qualifications for the role(s) you are contacting us about.
Candidates will need to be located within a commutable distance of Jacksonville FL 32207 as the role is onsite only.
1 HARDWARE RECERTIFICATION SPECIALIST
Role Type: Full-Time
Location: Emerson Street, Jacksonville, FL 32207
Schedule: Monday – Friday
Hourly Wage: $15.00 – $18.00 (based on experience)
Parking: Free on-site parking
Dress Code: Casual
1.1 ABOUT THE ROLE
Auditmacs is seeking Hardware Recertification Specialists to join our IT Asset Management team at our centrally located Jacksonville facility. In this hands-on role, you’ll be responsible for testing, diagnosing, cleaning, and preparing returned or decommissioned IT hardware for redeployment. This position is ideal for someone who enjoys technical troubleshooting, attention to detail, and working in a process-driven environment.
1.2 KEY RESPONSIBILITIES
Evaluate returned and decommissioned IT hardware (laptops, desktops, tablets, etc.) for reuse, resale, or recycling
Run diagnostic and hardware testing utilities to assess device functionality
Clean and reset devices to company standards, including data wiping and reimaging
Document test results and hardware status in asset management systems
Assist in the repair and replacement of defective or worn parts (RAM, hard drives, batteries, etc.)
Ensure proper labeling and categorization of devices by condition and recertification status
Maintain cleanliness and organization of workstations and inventory areas
Support physical inventory and assist in inventory audits as needed
1.3 PREFERRED EXPERIENCE
Basic knowledge of PC and laptop hardware components, along with mobile devices; Tablets, phones, etc.
Working knowledge of mobile device platforms (iOS, Android, Windows)
Experience with diagnostic tools and data erasure software (e.g., Blancco, DBAN) is a plus
Exposure to IT service management (ITSM) tools or ticketing systems
Ability to follow written procedures and documentation protocols
2 ITAM TECHNICAL SUPPORT SPECIALIST
Role Type: Full-Time
Location: Emerson Street, Jacksonville, FL 32207
Schedule: Monday – Friday
Hourly Wage: $15.00 – $18.00 (based on experience)
Parking: Free on-site parking
Dress Code: Casual
2.1 ABOUT THE ROLE
Auditmacs is seeking ITAM Technical Support Specialists to join our IT Asset Management team at our centrally located Jacksonville facility. This is an excellent opportunity for individuals looking to begin or grow their career in IT support and asset lifecycle management. You'll gain hands-on experience with enterprise-level hardware and software deployments, device lifecycle workflows, and cross-functional coordination in a fast-paced, professional environment.
2.2 KEY RESPONSIBILITIES
Provide Level 1 & 2 technical support for end-user hardware including laptops, tablets, smartphones, and peripheral devices
Configure and stage devices according to standardized deployment procedures
Coordinate device replacement, repair, and warranty processing
Monitor and manage open service tickets to meet internal/external SLAs
Manage wireless/mobile devices across carrier portals (e.g., Verizon, AT&T, T-Mobile)
Perform shipping and receiving tasks for incoming and outgoing IT assets
Maintain inventory accuracy and control using asset tracking tools
Support physical inventory audits and general ITAM warehouse upkeep
Collaborate with other departments to ensure smooth deployment operations
2.3 PREFERRED EXPERIENCE
Working knowledge of mobile device platforms (iOS, Android, Windows)
Familiarity with major OEM hardware (HP, Dell, Lenovo, Apple, etc.)
Exposure to IT service management (ITSM) tools or ticketing systems
Prior experience with inventory management or asset tracking systems is a plus
3 IT ASSET MANAGEMENT INVENTORY SPECIALIST
Role Type: Full-Time
Location: Emerson Street, Jacksonville, FL 32207
Schedule: Monday – Friday
Hourly Wage: $15.00 – $18.00 (based on experience)
Parking: Free on-site parking
Dress Code: Casual
3.1 ABOUT THE ROLE
Auditmacs is seeking an IT Asset Management (ITAM) Inventory Specialist to support our asset lifecycle management operations. In this role, you will ensure accurate tracking, auditing, and reporting of IT assets across their lifecycle—from receipt and storage to deployment, return, and retirement. This position requires strong organizational skills, attention to detail, and the ability to work across departments to maintain data integrity within our asset management systems.
3.2 KEY RESPONSIBILITIES
Receive and log IT equipment including laptops, monitors, peripherals, and accessories into asset tracking systems
Ensure all assets are properly tagged, labeled, and categorized upon intake
Maintain detailed and accurate inventory records throughout the asset lifecycle
Conduct regular physical inventory counts and reconcile against system records
Support internal and client audits by providing documentation and reporting as needed
Assist with staging, organizing, and preparing equipment for deployment or shipment
Coordinate with cross-functional teams for inventory requests and asset status updates
Ensure compliance with ITAM policies and procedures, including asset security and chain of custody
3.3 PREFERRED EXPERIENCE
Experience with asset tracking tools or inventory management software
Familiarity with IT hardware and peripherals
Understanding of IT asset lifecycle stages and ITAM best practices
Strong data entry and record-keeping skills
FOR ALL ROLES
WORK ENVIRONMENT
Office and warehouse setting with a mix of desk work and hands-on activity
Frequent use of barcode scanners, handheld devices, and spreadsheets
Must be able to lift and move up to 50 lbs.
REQUIREMENTS
Excellent organizational and time management skills
Clear written and verbal communication abilities
Must pass background check and drug screening
Acceptable vision and hearing (with or without correction)
Ability to work independently and collaboratively within a team
BENEFITS
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (FSAs)
Life Insurance (employee coverage)
Short-Term and Long-Term Disability (STD/LTD)
401(k) Retirement Plan (eligibility after 6 months)
Tuition Reimbursement Program