Clinical EHR Training Associate

Location/Travel: Reside in FL with up to 50% in market travel requiredThe Training Associate facilitates in-person and webinar-based training programs for Care Center providers and staff. Our training program sets Care Centers up for success in daily practice operations and population health initiatives using the electronic health record. In addition, the Training Associate serves as a resource to colleagues and care centers in an expert capacity for clinical workflows.Delivers virtual and on-site training to providers, clinical staff, and administrative staff focused on efficiency, delegation, and population health initiativesCustomizes best practice curriculum based on workflow assessment findings and unique needs of a Care Center's provider and staffEnsures that training is scheduled and delivered on-time and monitors completion of e-learning modulesCoordinate and participate in project planning and strategy meetingsLeverages reporting of key metrics to identify providers and care centers in need of additional trainingWorks collaboratively with Implementation, Operations and other internal team members to accomplish goalsWorks collaboratively with and serves as an athenahealth SME for other Privia teams around clinical workflowsProvides excellent customer service through creative problem solving and follow throughPresent information, both in person and remotely, to audiences ranging from individuals to small and large groupsTroubleshot EHR related Customer Service inquiriesOther duties as assigned