Description About the Role:We are looking for an Application Support Analyst with expertise in Python and AWS to join our team. In this role, you will be responsible for monitoring, troubleshooting, and maintaining applications running in cloud environments. You will work closely with development, DevOps, and infrastructure teams to identify, diagnose, and resolve application-related issues while improving system performance and reliability.Responsibilities:
Provide technical support and troubleshooting for applications running on AWS infrastructure.
Investigate and resolve incidents related to Python-based applications, ensuring minimal downtime.
Analyze logs, errors, and performance metrics to diagnose issues and implement fixes.
Develop Python scripts to automate monitoring, reporting, and operational tasks.
Work with AWS services such as EC2, Lambda, S3, RDS, CloudWatch, and SNS to maintain application stability.
Collaborate with software developers to deploy updates, patches, and improvements.
Optimize application performance by identifying bottlenecks and recommending enhancements.
Create and maintain technical documentation, troubleshooting guides, and knowledge base articles.
Support CI/CD pipelines and assist in release management and deployment processes.
Work in an Agile environment, participating in stand-ups, sprint planning, and retrospectives.
Requirements
Required Qualifications:
2–5+ years of experience in application support, software development, or DevOps.
Proficiency in Python for debugging, scripting, and automation.
Experience with AWS services (e.g., EC2, Lambda, RDS, S3, CloudWatch, SNS, IAM).
Strong knowledge of Linux/Unix systems and shell scripting.
Familiarity with API integrations, RESTful services, and database management (SQL & NoSQL).
Hands-on experience with monitoring and logging tools such as CloudWatch, ELK Stack, or Datadog.
Understanding of networking concepts, security best practices, and cloud architecture.
Excellent problem-solving skills with a proactive and analytical mindset.
Strong communication skills, with the ability to work across teams and support business users.
Nice-to-Have Skills:
Experience with Terraform, Ansible, or Kubernetes for infrastructure automation.
Exposure to DevOps tools like Jenkins, GitHub Actions, or AWS CodePipeline.
Familiarity with ITIL frameworks and incident management tools (e.g., ServiceNow, JIRA).
Experience with machine learning model deployment in cloud environments.
Why Join Us?
Be part of a fast-paced and collaborative team working on cutting-edge cloud technologies.
Opportunity to expand your skills in cloud computing, automation, and DevOps.
Competitive salary and comprehensive benefits package.
A culture that values continuous learning and professional growth.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .