Job Title: Repair TechnicianLocation: Jacksonville North SideShift: 8:00am - 4:30pm Monday - FridayJob DescriptionWe are seeking an Apple/MAC/OS Certified Repair Technician to join our team. This role involves imaging computers, wiping and uploading new software and data, as well as replacing batteries, RAM, and other simple hardware components.Responsibilities
Diagnose and repair hardware and software issues on Apple devices, including iPhones, iPads, MacBooks, and iMacs.
Provide both on-site and remote support for Apple products, addressing hardware repairs, operating system issues, and software installations.
Conduct routine maintenance and troubleshooting on macOS and iOS devices to ensure optimal performance.
Assist with data recovery, backups, and migrations on Apple devices.
Essential Skills
Apple Certified Professional (ACSP or ACMT) or equivalent certification.
Minimum 2 years of experience in the repair and troubleshooting of Apple products.
Expertise in diagnosing and repairing iPhones, iPads, MacBooks, and iMacs, including hardware components (displays, batteries, motherboards, etc.).
Experience with Global Service Exchange (GXS).
Experience with Apple Business Manager setup and management.
Knowledge of macOS and iOS security hardening.
Strong understanding of macOS and iOS operating systems.
Familiarity with Apple diagnostic tools and repair procedures.
Experience with cloud services, including iCloud, iTunes, and Apple ID management.
Valid driver’s license and ability to travel to shipping locations/pickup locations as needed.
Additional Skills & Qualifications
IT certifications are a plus.
Familiarity with refurbishing Apple products for resale or company use.
Skills in repair, computer technology, electronics, troubleshooting, debugging, installation, refurbishing, and configuration.
Why Work Here?Join a growing company that has recently received certification through Apple to repair their products, making it the only place other than Apple stores where repairs can be done while maintaining the warranty. Enjoy a supportive company culture with holiday raffles, luncheons, and team-building activities. Benefit from accruable sick and vacation days, full benefits, and a 401k plan.Work EnvironmentWork in a non-climate controlled, clean but somewhat disorganized warehouse. The shift is from 8:00am to 4:30pm, Monday to Friday, with no weekend work currently. A second shift may be added in the future if all goes well. Casual dress code with no need for steel-toed shoes.Job Type & LocationThis is a Contract to Hire position based out of NA, Florida.Pay and BenefitsThe pay range for this position is $25.00 - $28.00Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Jacksonville,FL.Application DeadlineThis position will be accepting applications until Jan 10, 2025.About Aerotek:We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.