Are you the friendly voice that brightens someone’s day from the very first “Hello”? Do you find joy in creating seamless experiences and helping people feel genuinely cared for? If so, we want you on our team at Fresh Look Home Cleaning!
Who We Are
At Fresh Look Home Cleaning, we’re all about delivering 5-star experiences that brighten both homes and spirits. As a locally owned and growing business, we believe in genuine connections, professional excellence, and the power of a positive attitude. Our goal? To provide a stress-free, sparkling-clean experience our clients can’t wait to tell their friends about!
What You’ll Do
Be the Warm Welcome
Greet & Guide: You’re our first point of contact! Receive inbound calls, emails, and messages with a friendly, helpful attitude.
Answer Questions: Whether it’s pricing inquiries or service details, you’ll use your product knowledge to set clear expectations and instill confidence.
Master of Scheduling
Organize Appointments: Manage and update the company’s scheduling system for consultation calls and cleaning appointments.
Keep It Running Smoothly: Coordinate with cleaning teams to confirm availability, special requests, and seamless service logistics.
Customer Relationship Champion
Stay Connected: Follow up with clients before and after services, ensuring every question is answered and every concern is addressed.
Track & Innovate: Keep detailed records in our CRM, capturing customer feedback and identifying ways to continuously improve our 5-star service.
Administrative Extraordinaire
Stay on Top of Details: Handle data entry, manage digital files, and assist with various administrative tasks to keep our operations streamlined.
Support Our Growth: Collaborate with our marketing team on outreach, promotional activities, and collecting online reviews.
Brand Ambassador
Positive Representation: Consistently project Fresh Look Home Cleaning’s values, mission, and upbeat personality.
Inspire Confidence: Show prospective clients why our services are different—and why they’ll love working with us.
What You Bring
Customer Service Know-How: 1–2 years of experience in a people-facing role (hospitality, sales, or admin support preferred).
Communication Superpowers: Stellar phone etiquette, active listening, and spot-on writing skills.
Organizational Wizardry: You excel at juggling tasks, prioritizing work, and never letting the details slip.
Tech Proficiency: Comfortable with scheduling software, CRMs, and common office tools (Google Workspace, Microsoft Office).
People-Centric: Friendly, empathetic, and able to connect with clients from all backgrounds.
Problem-Solving Mindset: Proactive in spotting potential conflicts, resolving scheduling challenges, and ensuring client satisfaction.
Team Spirit: You’re all about collaboration with fellow team members and management.
Why Join Us
Pay: $15/hour, with opportunities for performance-based bonuses.
Work/Life Balance: Enjoy flexible part-time hours and a remote setup.
Family-Oriented Culture: We value relationships over transactions and believe in a supportive, close-knit team environment.
Room to Grow: As we expand, so can your role! We support professional development and love to see our employees thrive.
Make a Real Impact: Share in our mission to bring a stress-free, clean home experience to our community.
Ready to Shine? If you’re excited to be the friendly, organized, and proactive voice of our company, we’d love to hear from you! Apply today and help us keep delivering that 5-star sparkle—one warm greeting at a time.