Embark on a rewarding and challenging career with our dynamic Business Controls Solutions team. This role offers an exceptional opportunity to assess operational controls for internal and external units, providing a platform for growth and skill enhancement. Join us and contribute to our mission while advancing your career.As a Business Analysis Associate II in Operations Controls, you will be responsible for assessing the effectiveness of operational controls for internal business units as well as external Suppliers and/or Law Firms through the execution of various examinations and tests. You will also be responsible for the validation of risk assessments, control identification and development of examination procedures related to Collections. You will ensure all examination and special project work is designed and executed to adequately identify and manage risk and ensure that all tested processes are functioning within established policies and guidelines.Job responsibilities:
Evaluate design and operating effectiveness of management and business process controls as well as conduct transactional testing of the control environment for the business, which may include Supplier and/or Law Firm controls.
Perform testing and assessments of Supplier and/or Law Firm financial, operations, and risk trends and develop and implement the most appropriate examination coverage (timing and extent of work).
Identify, analyze and report key risk indicators and conduct studies to enhance effectiveness of risk mitigation measures.
Monitor adherence to policies and procedures and analyze and communicate impact of risks and losses (actual and potential) with guidance for identifying and implementing solutions/corrective action.
Assess issues identified during exam assignments or special projects, in light of known business risks, and develop recommendations to strengthen internal controls and improve operational efficiency. Utilize knowledge of business to level set the issues and escalate as appropriate through the exam report or verbally with the business owner.
Partner with the business functions for closure of open issues arising from audits and on-going risk reviews and participate in cross functional risk management initiatives.
Lead or participate in monthly/quarterly calls with business partners based on a control agenda while continuing to build knowledge of internal policies and procedures, banking and consumer regulations/laws, and accounting principles
Implement necessary enhancements/improvements in examination coverage and minimize the risk of noncompliance.
Required qualifications, skills and capabilities:
Bachelor or Masters degree with major in accounting, finance or economics, business administration, or information systems, or a related field
5 years of experience in testing, consulting, audit or financial services
Strong understanding and experience with Operational Risk Management, and risk and control assessments
Action oriented with a focus on results
Travel will be required at 25-40% of the time
Preferred qualifications, skills and capabilities:
Professional certifications such as CPA, CIA, or CISA
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans