Vacancy caducado!
Conference-Event Planner IIApply now (https://secure.dc4.pageuppeople.com/apply/674/gateway/default.aspx?c=apply&lJobID=532895&lJobSourceTypeID=796&sLanguage=en-us) Job no: 532895 Work type: Staff Full-Time Location: Main Campus (Gainesville, FL) Categories: Recreation/Event Services, Veteran's Preference Eligible Department: 05300000 - RU-EVENT SERVICES Classification Title:Conference-Event Planner IIJob Description:Responsible for processing requests, scheduling of events, and providing assistance to customers that sponsor activities at the JWRU
Responsible for using computer software systems to provide comprehensive event services to JWRU customers; determine space availability, enter reservations, reserve equipment and create room diagrams based on information provided by customer
Responsible for processing on-line reservation requests; review, interpret, input and modify event needs in the computer software system and create and update event diagrams
Responsible for processing customer cancellations and no shows and carrying out appropriate follow-up procedures
Ensure high level customer service in all interactions
Responsible for general customer support functions
Respond to customer inquiries via telephone, e-mail, and walk-in visits
Conduct facility tours for prospective clients
Prepare confirmations for event reservation requests
Responsible for using a computer database system to review event permits submitted
Compile, review, and process billing for event reservations as directed ensuring accuracy in rate plans and applicable fees
Hiring, training, retention, and supervision of student staff
Recruit, train, supervise, and evaluate student staff
Perform necessary timekeeping and approval processes
Provide oversight and direction to student office staff processing reservation requests, updating reservation details, and providing general customer support as directed
Assist with developing and updating training manuals and training sessions
Assess the effectiveness and efficiency of the training operation. Offer advice on changes that will improve the operation
Conduct appropriate redirection and retraining of student staff as directed
Responsible for general office and administrative support functions
Disseminate diagrams and room set up information to all support services including productions, catering, and building management
Review Building Reports and follow-up with clients and campus partners as needed
Update organization contacts in reservation system as needed
Responsible for purchasing office supplies and equipment for Event Services and Event Operations including review and submission of shopping carts, submission of purchase orders, and proper account coding
Attend meetings as directed to communicate and/or receive information relevant to Event Services
Develop reports, handle special projects, and other duties (as assigned)Expected Salary:$22.03 - $22.51Minimum Requirements:Bachelor's degree and two years of relevant experience; or a high school diploma and six years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience.Preferred Qualifications:
Experience with event planning, scheduling, and on-site event management
Proficiency with computers and basic software applications
Planning and organizational skills
Communication skills (verbal and written)
Customer service skills
Interpersonal skills
Ability to handle high volume of detail work with accuracy
Handle multiple projects or tasks simultaneously
Function effectively in a fast-paced environment with frequent interruptions
Understand, interpret, and apply rules, regulations, policies, and procedures
Special Instructions to Applicants:In order to be considered, you must upload your cover letter, resume and list of professional references. Normal Work Schedule:
Monday through Friday, 8:00AM to 5:00PM
Flexibility to adjust work schedule may be required (including occasional evenings and weekends) to meet the demands of scheduled events and related department needs.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See ourVeteran's Preference Page (https://jobs.ufl.edu/applicant-resources/veterans/) for more specific information.Health Assessment Required:NoAdvertised: 24 Aug 2024 Eastern Daylight TimeApplications close: 08 Sep 2024 Eastern Daylight Time
Vacancy caducado!