Help Desk Analyst I

Description Are you in the Ft. Myers area looking for your next long term and stable IT Support Analyst I role and ready to interview this week? This role checks all boxes including a unique industry niche in the fast paced media industry. If this type of exciting role fits your career search. apply now! We are setting up interviews with our client this week for an immediate start date this week or next week. This role is a long term contract to permanent employment opportunity where you will be at the forefront of troubleshooting, maintaining, and assisting with various technologies and systems.Responsibilities: Managing and maintaining basic networking technologies within the organization. Overseeing the operation and troubleshooting of Citrix Technologies. Providing support and maintenance for Mac Computers within the organization. Utilizing Microsoft tools to support business operations and resolve issues. Maintaining and managing Active Directory, including user setup and troubleshooting. Supporting Apple Devices, ensuring functionality and resolving any technical issues. Assisting with Computer Hardware, including setup, maintenance, and troubleshooting. Implementing and maintaining Configuration Management systems. Coordinating and overseeing hardware and software Deployments within the organization.Requirements Familiarity with Networking Technologies is essential. Knowledge of ticketing systems is a must. Ability to work with Mac Computers is necessary. Proficient use of Microsoft products and services is expected. Experience with Active Directory is needed. Understanding of Computer Hardware is essential. Capability in Configuration Management is a must. Experience with Deployments is necessary.Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .