Job Details

ID #53278979
Estado Florida
Ciudad Fort lauderdale
Full-time
Salario USD TBD TBD
Fuente Florida
Showed 2025-01-15
Fecha 2025-01-15
Fecha tope 2025-03-16
Categoría Bienes raíces
Crear un currículum vítae
Aplica ya

Short Term Vacation Rental Booking Agent

Florida, Fort lauderdale, 33301 Fort lauderdale USA
Aplica ya

We are looking for a dedicated individual to manage all aspects of SHORT TERM RENTALS, including customer service, setting competitive rental rates based on factors like location, seasonality, and local events to meet the company's monthly occupancy goals, maintaining resident quality, and ensuring customer service expectations are met. Experience is a MUST!

The ideal candidate should be passionate about delivering exceptional customer service to guests, prospective clients, and hotel vendors. Familiarity with AIRBNB, BOOKING.COM, VRBO and other rental platforms is required.

This is a full-time position. Availability to respond to booking requests during evenings and weekends is required, if necessary. You will also need to conduct detailed walkthroughs after each checkout. Reliable transportation is a must.

Responsible for the day-to-day operations of a rental property. Their duties include and not limited to:

-Maintenance: Ensuring the property is clean and well-maintained, and scheduling regular maintenance visits

-Pricing: Setting competitive rental rates based on factors like location, seasonality, and local events

-Guest services: Handling guest inquiries and complaints, and providing a smooth check-in and check-out experience

-Property management: Overseeing property listings, coordinating bookings, and managing the property calendar

-Property inspections: Conducting regular inspections to ensure the property meets quality standards

-Supplier management: Ensuring the property has the necessary supplies

-Communication: Developing and maintaining relationships with property owners, and communicating with guests

-Financial management: preparing financial reports

Qualifications:

Languages: English and Spanish a must!

Customer-focused approach

AIRBNB, Booking.com, and other booking platforms experience or a fast learner to all platforms

1-2 years sales experience preferred but not required

Strong communication skills

High-energy and enjoys a fast-paced environment

Enjoy and take pride in providing excellent service

Great with people - warm, friendly, patient and helpful in person and on the phone

Basic computer skills: typing and writing ability for correspondence, memos, etc.

Basic understanding of MS Office and Excel

Basic understanding of GOOGLE functions, such as the DRIVE

High School Diploma or equivalent

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