We are a well-established law firm seeking a professional and personable Receptionist to be the first point of contact for our clients and visitors. This role is critical in ensuring smooth front-office operations and creating a welcoming, organized environment.
Key Responsibilities:
Greet clients and visitors warmly and professionally
Manage incoming phone calls and direct them to the appropriate personnel
Maintain a clean, organized, and professional reception area
Respond to inquiries and provide accurate information about the firm and its services
Perform data entry and general administrative tasks with a high level of accuracy
Handle inbound and outbound calls with proper phone etiquette
Qualifications & Skills:
Fluent in English; bilingual or multilingual abilities are a strong advantage
Prior experience in a receptionist or administrative role preferred, ideally in a professional office setting
Excellent verbal and written communication skills
Exceptional customer service skills with a courteous and positive demeanor
Comfortable with outbound calling and upselling services when appropriate
Strong attention to detail and organizational abilities
Ability to remain composed and resourceful in a fast-paced environment
Why Join Us?
This is a great opportunity to be part of a professional team in a collaborative and client-focused environment. We offer a supportive workplace where your communication, organizational, and customer service skills will be appreciated and nurtured.
Job Type: Full-time
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Experience:
Receptionist: 2 years (Required)
Language:
Spanish (Required)
English (Required)
Ability to Commute:
Miami, FL 33180 (Required)
Ability to Relocate:
Miami, FL 33180: Relocate before starting work (Preferred)
Work Location: In person