Vacancy caducado!
Are you looking for a new job but don't want the same old boring 9-5?
Do you like the thought of being part of a new and exciting business but want the comfort of something steady?
Look no further.
An established 20+ year Electrical Contractor is going through an amazing transformation and looking to grow the team. The business has an established track record of performing electrical contracting for high-end residential new build and remodel construction but has also recently launched residential service and generator businesses. Good news is business is booming, the even better news is the team is expanding. This role will be a critical part of the next evolution and growth of the company. If you would like to join a team and company where you have the potential to grow as the company grows, this may be the opportunity for you. If this role description excites you - contact us. If this role description excites you but also makes you a little nervous (i.e. butterflies) - contact us.
Duties/Responsibilities:
1) Manages the residential service book of business - Is the front face of the business to clients
○ Works with clients to determine the type of electrical service required and schedules customer appointments
○ Creates customer records in CRM for all new clients that call or email
○ Directs the activities of and collaborates with service teams via scheduling
○ Coordinates with construction co-worker on the daily/weekly Service and construction schedules
○ Ensure job status is up to date and customer invoices are sent
○ Receive check/cash payment from electricians and update job payment status appropriately
2) Permitting
○ Works with Master Journeyman to perform permitting for required service projects
○ Initiates permit applications, secures signatures from clients and master Journeyman
○ Coordinates the completion of Master Journeyman's design deliverables
○ Ensure all required documentation is in order and submits permits
○ Monitors permit for payment requirements and completion
○ Creates permit packets for service teams
3) General Administration
○ Ensure all customer callbacks are performed and status is accurately documented
○ Performs daily/weekly review of service job records and follows-up to closure on all open items from weekly review
§ Ensures relevant invoices were sent to clients and ensure clients received/viewed invoices
§ Follow-ups on overdue accounts receivables
§ Coordinates with electricians to ensure estimates are sent within 24 hours
○ Ensures all client/project permitting documentation/records are organized/filed appropriately
○ Captures and directs all calls for company President and ensures timely follow-up with client
○ Assists company President with his administrative duties
○ Send Thank you cards to key customers
○ Performs other related duties as assigned
Required Skills/Abilities:
Must have at least 10 years of work experience
3+ years of prior experience in office administration/managerial roles
Able to work independently with limited direction, self-motivated, and results driven
Excellent organization and time management skills including managing their own schedule and being punctual
Excellent time management skills with a proven ability to multi-task and meet deadlines
Is driven by deadlines and able to complete assigned projects on time
Experienced with and comfortable using simple software to schedule and invoice client jobs
Experience taking and making customer calls
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Strong organizational skills and attention to detail
Extensive knowledge of office management procedure
Must have good sense of humor and enjoy laughing with teammates
Extra Credit Skills/Experience:
Experience working at an electrical, plumbing, HVAC, or construction company (Double Extra Credit for Electrical experience!)
Experience submitting permits
Certified Notary
Ability to speak Spanish (need not be fluent - anything helps!)
15+ years of work experience with progressively more responsibilities
Associates or Bachelor's degree
Understanding or desire to learn of current digital marketing concepts (how business use social and digital marketing to drive sales)
Exhibits the following traits:
Intellectual Curiosity - Desire to learn and grow
Tenacious - Unrelenting
This role works out of our office in West Palm Beach, Monday - Friday 8am-4pm.
Compensation ranges from $19-23/hr and will be based on demonstrated experience.
Receives 5 paid holidays per year and 5 days PTO (Paid Time Off increases with years of service).
We are an equal-opportunity employer. We offer an environment that promotes the tenets of service to one another, the diverse clients we represent, and the communities we call home. We do all of this with empathy and respect for each other. We support and reward team members who demonstrate a vested interest in their own professional and personal success and believe stronger people make stronger teams.
Vacancy caducado!