Job Title: Remote Office Assistant
Location: Remote
Company: Opler Flooring
Job Type: Part-time/Full-time
About Us: Opler Flooring is a leading provider of high-quality flooring solutions, dedicated to delivering exceptional products and outstanding customer service. We are seeking a motivated and organized Remote Office Assistant to support our team and help streamline our operations.
Job Summary: As a Remote Office Assistant, you will be responsible for a variety of administrative tasks that support the daily operations of the company. You will play a key role in ensuring effective communication, managing customer inquiries, and maintaining organized records. The ideal candidate is detail-oriented, proactive, and possesses excellent communication skills.
Key Responsibilities:
Administrative Support:
Manage and respond to emails and phone calls promptly.
Schedule appointments and coordinate meetings for team members.
Maintain and organize digital files and documentation.
Customer Service:
Assist customers with inquiries regarding products, services, and orders.
Process orders, returns, and exchanges, ensuring a smooth customer experience.
Follow up with customers to ensure satisfaction and address any concerns.
Data Management:
Input and update customer information and order details in the company database.
Generate reports and assist with data analysis as needed.
Maintain accurate records of transactions and communications.
Communication:
Collaborate with team members to support ongoing projects and initiatives.
Provide updates to management on customer feedback and operational challenges.
Task Management:
Prioritize and manage multiple tasks effectively to meet deadlines.
Assist with special projects and other duties as assigned.
Qualifications:
Education: High school diploma or equivalent; associate's degree or higher preferred.
Experience: Previous experience in an administrative or customer service role is a plus.
Skills:
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office management software.
Strong written and verbal communication skills.
Excellent organizational and time management abilities.
Attributes: Self-motivated, detail-oriented, and able to work independently with minimal supervision.
Work Environment:
This is a remote position, allowing for flexible working hours.
A reliable internet connection and a quiet workspace are required.
Compensation and Benefits:
Salary: Competitive salary based on experience.
Benefits: Potential benefits may include health insurance, paid time off, and opportunities for professional development.
How to Apply: Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to the email below ([email protected])