About Us
Gold Depot is a trusted leader in the precious metals industry, helping Americans protect their retirement savings by converting IRAs and 401(k)s into physical gold and silver. With a focus on speed, accuracy, and client service, we provide a seamless experience for investors looking to diversify with hard assets.
We are currently seeking a detail-oriented IRA Processor with experience in self-directed IRAs and retirement account transactions to join our growing remote team.
Key Responsibilities
Open new IRA accounts and facilitate rollovers and transfers with major custodians (e.g., Equity Trust, STRATA, New Direction).
Review, prepare, and submit all required IRA transaction documents,
Coordinate between clients, custodians, and our internal sales team to ensure smooth processing.
Track transfer timelines and ensure timely funding and asset delivery.
Maintain compliance and accurate documentation for all IRA transactions.
Provide exceptional support and clear communication to clients throughout the process.
Stay updated on custodian procedures and IRS regulations affecting IRAs
Qualifications
1–3 years of experience in IRA processing or financial services operations (required).
Familiarity with self-directed IRA custodians and transfer/rollover processes.
Strong communication and organizational skills.
Ability to manage multiple tasks and meet deadlines with high accuracy.
Customer-first mindset and professional attitude.
Precious metals industry experience is a plus, but not required.
Benefits
100% remote work (U.S. based only).
Competitive pay based on experience.
Opportunity for career advancement within a growing company.
Work in a mission-driven environment focused on financial security and wealth preservation.
Schedule
Monday to Friday
Standard business hours (flexible within time zones)
www.GoldDepotIRA.com