Duties/Responsibilities:
-Maintains accurate and up-to-date human resource files, records, and documentation.
-Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
-Maintains the integrity and confidentiality of human resource files and records.
-Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
-Provides clerical support to the HR department.
-May assist with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks.
-Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers.
-Conducts or assists with new hire orientation.
-Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
-Performs other duties as assigned
Required Skills/Abilities:
-Excellent verbal and written communication skills.
-Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
-Excellent organizational skills and attention to detail.
-Proficient with Microsoft Office Suite or related software.
Education and Experience:
-Associate's degree in related field required.
-Prior related office experience preferred.
-Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
-Excellent organizational skills and attention to detail.
-Proficient with Microsoft Office Suite or related software.
-Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.