Greeting Patients:
Welcoming guests, directing them to the appropriate person or office, and ensuring a positive first impression.
Answering Phones:
Handling incoming calls, transferring them correctly, and providing information to patients.
Scheduling:
Booking appointments, reminding appointments, and follow up with missed appointments.
Administrative Tasks:
Sorting mail, filing documents, making copies, and maintaining office supplies.
Maintaining the Reception Area: Keeping the reception area clean, organized, and inviting.
Handling Correspondence: Typing letters, emails, and other documents.
Assisting with Other Office Tasks: Providing support for other administrative tasks as needed.
Data Entry: Entering information into databases and spreadsheets.
Basic Problem-Solving: Handling minor issues and escalating more complex problems to appropriate personnel.