ROLE
The Billing Supervisor is responsible for the efficient and accurate processing of all tickets received from the drivers from Allied Trucking of Palm Beach and Allied Trucking of West Coast. This process creates inputs for the accounts receivables and account payable departments by producing invoices and creating payment flows.
This function is also responsible for overseeing the implementation of the data department and transitioning the company into one that enjoys more data-driven decision-making. This position will oversee the transition from one operating system to a new one, giving way to the creation of new processes and structures for company transparency and visibility. The billing supervisor will work closely with management to master current processes, create new ones and transform others.
RESPONSIBILITIES
Responsibilities include but are not limited to:
Supervise and manage the billing Department and its capacity, employees and hours
Coordinate with Sales and Operations teams to ensure the process is executed on time
Review dispatch and generate job-quotes
Work closely with Sales, Operations, and Accounting departments to ensure accurate pricing and invoicing
Timely communication with customer requests
Lend support to other members within billing with respect to ticket processing and quotes
Identify errors in billing and correct within the operational cycle
Process and put together credits & rebills so they can be applied correctly across the company
Communicate with clients and owner operators to address concerns regarding payment and billing
Navigate dispatch to correctly identify job-quotes and ensure billing accuracy
Review weekly billing via Excel exports
Review weekly payroll including rates paid, deductions, etc. via ticket edit list and pay summaries
Analyze weekly data by way of profit reports to identify trends
PREFERRED SKILLS
Bilingual in English and Spanish
Familiarity with Google Sheets
Proficient in Microsoft Excel and Outlook
Strong attention to detail
Ability to work under pressure
Strong communications skills
Effective time management
Strong planning and problem-solving skills
Process management and improvement
Tools and system evaluation, improvement and recommendation
Team-Oriented