Are you ready to join our team?
We are looking for an energetic, trustworthy, fast-learner, and motivated individual who brings professionalism, positive energy, top-notch customer service skills to our office.
Who would you be joining?
A boutique modern and welcoming office where you will be able to make a direct and real difference in the lives of patients that mostly show up in pain, infections and swelling!
A supportive team environment that fosters professional growth and values your contributions.
What you will be doing?
Answering the phones in a timely manner cordially and caring way
Scheduling appointment, accurately documenting and entering the information collected
Confirming appointment and documenting it
Following up with patients after the treatments, documenting the responses and respond as needed
Updating the appointment status on the schedule (before and after the visit)
Clearly explaining the value of the service, we provide, with confidence and compassion
Helping verifying insurance benefits and obtaining pre-authorization as needed
Optimizing the schedule to be able to assist emergencies, etc.
Ensuring all communications (texts, emails, voice message, etc.) are promptly followed up
Timely checking in patient, making sure all forms has been completed by the patient
Communicating with other dental offices, patient referral sources and other entities as needed
Accurately collecting payments and documenting payments
Identifying business opportunities
Helping overflow during treatment plan explanations
Helping the dental assistants, during your slow time, to take scans, to sterilize and set up rooms during their busy time (training provided)
What are we looking for?
Previous dental office experience
Knowledge of dental terminology and insurance terminology
Excellent communication (verbal and written in English and Spanish)
Excellent customer service skills
Strong organizational, multitasking abilities and detailed oriented
Knowledge of Microsoft Excell and Words, etc.
Knowledge of HIPPA, OSHA and infection control regulations to ensure compliance
Have basic mathematical skills
A team player with good references
Our Instagram is: drherrerarootcanal
Benefits:
Paid Holidays
Paid Time Off
Potential Bonus
Background check and possible random drug test