We are currently hiring for a Background Check Associate. This person will be required to perform automated fingerprinting services using prescribed procedures and Livescan equipment; maintains fingerprinting and background check records, completes data entry and/or clerical duties in support of FDLE. Must be extremely detailed oriented and accurate in reviewing documents and preparing correspondence to clients and staff. Thorough knowledge and experience in handling confidential information with care and discretion while observing the Privacy Act. Ability to understand and utilize complex database systems. Ability to manage multiple complex projects and tasks while paying close attention to detail. Strong analytical and problem-solving skills required. Must be detail oriented and highly organized while adhering to established deadlines. Excellent oral and written communication required. Must be customer service driven. Skilled in using all MS Office applications. Ability to make decisions based upon experience, good judgment, and established departmental policies, procedures, and regulations.
EXAMPLES OF DUTIES AND RESPONSIBILITIES:
Facilitates and documents the completion of all background clearance processes for employees, volunteers and contractors.
Performs automated fingerprinting services for prospective employees, parent volunteers/chaperones, and contractors using prescribed procedures with LIVESCAN equipment.
Provides offsite mobile fingerprinting services as requested.
Ensures all fingerprints are clear and identifiable in order to meet State and Federal standards and to avoid rejection.
Collects and processes associated fees.
Accurately manages and maintains receipts for recordkeeping.
Provides excellent customer service for individuals receiving background-screening services.
Performs effective and efficient data entry and recordkeeping functions in support of departmental operations.
Compiles analytics and prepares reports as needed.
Performs related duties consistent with the scope and intent of the position.
Works collectively with other departments to provide supporting services as directed.
Performs other duties as assigned.