Bath Planet isnumber one growing Home Improvement Company is seeking Appointment Setters in our Broward County, Florida market. Customer service experience is a must, as you will be interacting with clients on the phones discussing our products and securing sales leads and appointments for our team. FAST growing home improvement company with lots of opportunities to grow.Responsibilities:
Deliver scripted pitch to the homeowners
Adjust scripted pitch to meet needs of specific homeowners
Handle homeowner's questions and objections
Obtain homeowners information including names and addresses phone numbers etc.
Receive appointments over the telephone
Input appointment details into the computer system
Input homeowners’ information and important details of conversation
Confirm appointments placed with canvassers or sales representative
Issue appointments for reps to meet prospective homeowners
Quality control phone calls
Answer telephone calls from potential homeowners who are responding to advertisements
Contact homeowners to follow up on initial interaction
Update lead information and maintaining reports
Set appointments and schedule leads for our Outside Sales Reps
Handle customer inquiries both telephonically and by email
Research required information using available resources
Provide customers with product and service information
Update existing customer information
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Complete call logs
Computers, CRM skills and excellent customer service skills is a MUST, Quick Learning and
Follow-up skills are important.
Education and Experience:
Knowledge of sales and marketing principles and strategies
Relevant work experience in telemarketing, sales, marketing, or promotions
Product knowledge Training provided
Proficiency in relevant computer applications
Key Competencies:
Communication skills Information gathering & management
Persuasiveness Adaptability
Initiative Tenacious Resilient Stress tolerance
High energy level Self-Motivation
Industry best training
Ongoing Support
Advancement Opportunities
The average appointment setter can make between makes $480.00 to $700.00+ weekly with hourly and commission
· Days: Monday- Friday- and able to work two Saturday per month-required (day or afternoon hours available
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