Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/EReRecruitingApplyforaJob.pdf) . The Office of the University Registrar has a job opportunity for a Registration Specialist to work at the University of Miami.CORE JOB SUMMARY The Registration Specialist provides general and specialized customer service to students, alumni, supports the University of Miami schools/colleges, the Cane Central Department and other University Departments. The Registration Specialist will participate in the staff rotation for the Cane Central Department. The Registration Specialist will be responsible for normal and specialized record maintenance including retroactive drop and adds; grade changes; the degree conferral process; the UOnline enrollment and withdrawal process and all related enrollment processes; the in-house verification of enrollment, and the National Student Clearinghouse request process for education verifications. They will also handle degree verifications, and requests for proof of attendance for current and former students, Non-UM process, transcript ordering, readmission process, and the Transcript correction and accuracy process. They will also support the cancellation for non-payment and reinstatement process each semester. An employee in this position demonstrates strong knowledge of the policies for the University Registrar’s Office and the University of Miami and ensures compliance in in all areas.CORE JOB FUNCTIONS
Manage all registration functions/support for Cane Central Staff; this includes a regular rotation in the Canes Central Office as the Registrar Specialist on-site.
Provide excellent customer service to students, faculty, staff and the university community.
Conduct normal and specialized record maintenance.
Analyze, research and update Student Information System (SIS) to ensure old transcripts are correct.
Coordinate annual or semester specific enrollment processes.
Certify enrollment and graduation status Liaise with UG and GR Schools to foster strong relationships with stakeholders.
Facilitates collaboration between different schools and academic support units throughout the University.
Utilize the flow process to ensure that all on-line requests are moved through the established workflow in a timely manner.
Drafts and initiates correspondence.
Drafts and initiates knowledge articles for Cane Central.
Acts as a liaison to program constituents both within the University of Miami and externally.
Serve as expert in all Registrar functions.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:High School Diploma or equivalent requiredExperience:Minimum 3 years of work experience requiredKnowledge, Skills and Attitudes:
Skill in completing assignments accurately and with attention to detail.
Excellent customer service skills, customer facing and interest in working with people throughout the day
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Excellent oral and written communication.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.
Proficiency in computer software (i.e. Microsoft Office).
Salary range:$18.00 - $20.70The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:A4The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.Transforming livesWith more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.