Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/EReRecruitingApplyforaJob.pdf) . The Director for Student Success Training and Technology develops and implements comprehensive training and professional development for the University of Miami undergraduate student success community, including academic advising. This includes collaborating with leadership from the schools/colleges/departments and other campus partners to create and facilitate accurate, timely, and high-quality programming. The Director will also collaborate with IT, who supports student success technology platforms at the University such as EAB Navigate, on community adoptions, consultation, and training needs.Student Success Initiatives, Training & Development
Coordinate professional development opportunities for the student success community, including connection to NACADA (the global community for academic advising) and other academic advising, student success, and higher education organizations. This includes staying current on developments and trends in the academic advising and student success profession and seeking relevant conference and presentation opportunities.
Develop and review training materials, including how-to documentation, manuals, online modules, and videos.
Facilitate in-person and online training and professional development sessions, that may be synchronous and asynchronous modalities.
Collaborate with the schools and colleges, student success community, and critical campus partners to develop a training curriculum, including creating a certification and staff mentoring program that aligns with national best practices.
In partnership with leadership, create and manage working competency models to integrate with career path maps for all professional job tracks in the unit. Tie competency models to professional development offerings.
Partner with Human Resources Client Services and Talent & Organizational Development team to leverage resources and programs available to the community.
Undergraduate Student Success Consortium
Participate in the Undergraduate Student Success Consortium.
Coordinate student success community networking opportunities.
Chair the professional development & recognition committee of the Undergraduate Student Success Consortium.
Support the planning and implementation of the annual Student Success Summit.
Student Success Technology
Serve as the primary liaison between Student Success and IT.
Coordinate communication of technology updates and changes (e.g, EAB Navigate) to student success communities.
Work with IT to create student success technology training and support materials and incorporate into training and professional development programs.
Align student support workflow development to include Navigate and other student service technologies.
Advocate for the adoption of and consistent use of student success technologies and provide ongoing training of tools.
Work with IT to remove real or perceived roadblocks to student success technology utilization.
Work together with the internal-EAB Navigate operational team and serve on EAB Leadership Team.
Administrative Responsibilities
Establish and implement short- and long-term program goals and objectives.
Cultivate and maintain positive relationships with relevant stakeholders, to include students, faculty, and staff.
Assist in the development of content to be included on the websites, email communications, and newsletters related to student success.
Determine the resources required to complete each project and prepare proposals to garner support from leadership.
Coordinate assessment, data collection, and reporting of training and professional development program outcomes.
Serve on University of Miami committees as assigned.
Bachelor's Degree and 5 years of experience.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.Job Status:Full timeEmployee Type:StaffPay Grade:A11The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.Transforming livesWith more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.