LocationAmelia Island ResortAt Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities. Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match. Job DescriptionOur goal is to exceed our customers' expectations with demonstrable service and measureable results. We will do the hard work with excellence in order to earn the business and deserve our customers' and property owners' loyalty.Responsibilities
Prepare distribute, monitor and follow up for completion listings, offers and addenda for Real Estate Sales Executives using mail, email, Form Simplicity and E-Signature.
Assist agents with monitoring and meeting contractual deadlines to include receive, track, and communicate receipt of Escrow Deposits, prepare, send and track Condominium and Homeowner’s Association documents and receipts, assist with scheduling and monitor deadlines for inspections and surveys, and all contract deadlines. Communicate timely with assistant director and/or broker any issues with contract deadlines or obtaining information for contracts.
Oversee preparation for closings to include ensuring closing attorney has documentation, reviewing settlement statements for accuracies, coordinating the closing, ensuring closing gift is handled.
Assist assigned agents with showing software, showing feedback, online reports for listings as needed.
Communicate accurately all changes in Listings and Sales AIPRE Group and internal and external customers using standard email templates and forms for New Listings, Under Contracts, Closed Sales, and changes in Listing and Contract Prices as needed.
Keep all listings, under contracts, and closed sales for assigned agents up to date in MLS and NEF MLS.
Ensure relisted information is updated with new COA/HOA monthly fees and special assessment information, new seller’s disclosure annually or as needed.
Assist assigned agents with obtaining lockbox, ensure registration in MLS, and print reports as requested
Receive, track and transmit Outside Sales and Waivers.
Assist in providing information for Appraisals for properties under contract for real estate agents
Assist with keeping new listings, under contract and closed sales up to date on marketing materials.
Complete systems training for others in office as needed.
Assist with deliveries and pick ups of information to the Hotel, Closing Attorney's offices, etc
Assist other coordinators by covering their areas and assisting their agents when out of the office.
Provide front desk coverage to include performing the opening and closing duties as needed.
Assist with the distribution of surveys including online surveys and the collection of results and requesting online referrals.
Complete one of extra assigned responsibilities of preparing and printing inventory reports, handling all waiver requests, and or handling Leading RE referrals.
Answer real estate front desk phone on weekends promptly within 3 rings to include greeting customers, determining customers' needs, providing professional and appropriate response.
Providing a warm, inviting first impression for all customers in the Real Estate Lobby to include greeting customers, determining customers' needs, providing professional and appropriate response, and ensuring Real Estate 5 Diamond Standards are met.
Assist in maintaining the Real Estate Front Desk Key Inventory including assisting getting key copies made for new listings.
Organize and complete mass email and print mailing campaigns under the supervision of the Director of Real Estate Administration and Real Estate Local Marketing and Listing Manager.
Oversees coordinators in office and ensures productivity and efficiency is being maintained with the above details.
Qualifications
Previous experience at Amelia Island Resort and real estate industry is required.
Active Real Estate Sales license is preferred to be obtained and maintained.
Excellent administrative skills needed.
Customer oriented with a sincere, helpful, caring and friendly personality
Ability to accurately and efficiently prepare and process confidential materials
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
Ability to work cohesively with co-workers both within and outside of your department, sales executives, and business partners
Ability to think clearly, quickly and make concise decisions
Ability to work well under pressure, dealing with many customer and agent requests/questions within a short period of time
Strong organizational skills with the ability to prioritize and multi-task in a fast paced environment. Ability to prioritize and organize workload to ensure deadlines are met.
Able to evaluate and select among alternative courses of action quickly and accurately, identifying and solving problems as necessary
Ability to be dependable and consistent in work habits
Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
Position requires the ability to sit and engage in repetitive motion, including utilizing telephone/computer for extended periods of time or for an entire shift and occasionally push, pull or lift 25 to 40 lbs.
Must be able to work weekends as scheduled.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].
Job LocationsUS-FL-Amelia IslandPosted Date8 hours ago(6/12/2024 12:55 PM)Requisition ID 2024-110468 of Openings 1Category (Portal Searching) Real Estate