Vacancy caducado!
IT Endpoints Move and Install Technician
Six Month Contract Salary: $20.00 to $30.00 /Per Hour Duties
Coordinate with Inventory Team to process orders and check for fulfillment
Coordinate Inventory Team for desktop deployments
Coordinate Inventory Team to receive shipments
Collaborate with technical and support teams to improve deployment and
support
Report to Inventory Team on deployment progress
Coordinate Inventory Team in deployment activities regarding imaging,
prepping, deploying, asset retrieval, data wiping, asset returns, etc.
Work closely with SCCM team to ensure that images are accurate and
complete, including all software/configured properly, and signoff from
department is obtained on image
Ensure deployment inventory is properly tracked and documented in ITAM
(IT Asset Management System)
Ensure team meets agreed upon SLA's, productivity, quality, and customer
service standards for deployment activities
Coordinate Inventory Team to perform Quality Assurance tests on imaged
machines, to ensure end point devices are consistent with requirements.
Participate in testing of end point software, hardware, and deployment
processes
Provide support across all Client locations
Perform other duties related to role as requested
- Requirements -
3+ years customer support experience
Minimum 2 years Inventory experience
Familiarity with IT ticketing systems (Maximo, CA Service Desk)
Experience with Windows 10
Associate's degree
Ability to lift 50 Ibs.
Willingness to take ownership and be accountable where appropriate
Strong technical background that will allow for an understanding of our
infrastructure/environment.
Vacancy caducado!