Job Details

ID #52334589
Estado Distrito de Columbia
Ciudad Washington
Full-time
Salario USD TBD TBD
Fuente Distrito de Columbia
Showed 2024-08-18
Fecha 2024-08-18
Fecha tope 2024-10-17
Categoría Apoyo técnico
Crear un currículum vítae

Help Desk Agent

Distrito de Columbia, Washington 00000 Washington USA

Vacancy caducado!

Do you:

like helping customers?

enjoy turning a sob story into a win?

enjoy providing Technical guidance and direction?

enjoy testing and implementing functions of Information management systems?

The Mvix Client Success Team has a job for you! We turn clients’ days around by:

Troubleshooting their hardware and software products, remotely

Training clients on how to use our technology more effectively

Testing our products to help improve them, and the client experience

If the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.

Mvix

, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux.

We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling, VA.

Visit our Success Stories

Interested? Apply Here

Requirements:

At least 1-3 years of customer-facing experience; preferably in a retail or technology-oriented environment

Strong customer service, project and time management skills

Be well spoken and able to assist clients over the phone

Ability to conduct webinar training sessions with the use of webcam

Initiative and problem solving capabilities

Good understanding of technology

Experience with hardware and software

Likes troubleshooting

Above all, have the desire to learn

Why is Mvix such an exciting place to work?

Our clients range in size from small to Fortune 100

We serve 11 industries - no day is the same!

Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge

We work as a team but promote the individual

Company events on a frequent basis

Can you take the monthly pool, air hockey, or trivia trophy?

Benefits include:

generous PTO, sick leave and holidays

health and dental insurance

ongoing certification opportunities

competitive 401k match

flexible hours (no weekend/overnight shifts)

gym membership reimbursement

company-funded professional development

life insurance

short-term disability insurance

Did we mention a pet friendly environment?

Schedule:

8 Hour Shift

Day Shift

This is an In office Role

If you’re interested in joining our team, please Apply Here

Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!

Vacancy caducado!

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