Location: Washington, DC / Maryland / Virginia Region
Type: Full-Time, In-Person
Schedule: Monday–Thursday 8-5
Compensation: $25–$45/hour (based on experience and certifications) + performance incentives
Craft Experiences, Not Just Systems
At SmartTouch USA, we don’t just install tech—we orchestrate living experiences that elevate how people interact with their environment. We are a boutique AV integration firm with an obsessive focus on quality, discretion, and elegant system design for the region’s most discerning residential and commercial clients.
If you’re a detail-driven technician with a craftsman’s mindset and ambition for mastery, this is your opportunity to join an elite team redefining the integration industry.
What You’ll Do
As an AV Integration Specialist, you’ll work on high-end residential and light commercial projects, taking ownership of:
Pulling, terminating, and testing low-voltage cabling (Cat, fiber, speaker wire, Lutron QS/Power panels)
Mounting and wiring AV, network, lighting, shading, and environmental control hardware
Building and dressing equipment racks to premium standards
Programming and configuring smart systems (Control4, Lutron, Savant, Crestron)
Installing and calibrating distributed audio, video, and theater systems
Implementing structured networks, including managed switches and wireless ecosystems
Troubleshooting and resolving issues in the field with minimal supervision
Collaborating with project leads and designers to uphold our white-glove service standard
Who We’re Looking For
You’re not just good with your hands—you think in systems. You thrive on solving real-world problems, take pride in invisible perfection, and approach each install like it’s your signature.
Must-Haves:
3+ years of experience in AV integration, low-voltage wiring, or systems installation
Proficiency with tools, ladders, construction environments, and site documentation
Familiarity with premium platforms (Control4, Lutron, Savant, Crestron)
Strong spatial reasoning and mechanical aptitude
Steady employment history and references
Professional, composed demeanor in high-end client settings
Preferred:
Experience in luxury residential or boutique commercial environments
Understanding of IP-based systems and network infrastructure
Prior certifications (CEDIA, CTS) or interest in obtaining them
Your Growth Path
We’ve built a structured advancement framework that lets talented technicians evolve into designers, project leaders, and technical directors:
1. Integration Specialist – Core systems installation & best practices
2. Technical Specialist – Advanced troubleshooting & systems programming
3. Project Lead – Site management, client liaison, complex installs
4. Systems Architect – Full design-to-delivery leadership
5. Technical Director – Innovation leadership, mentorship, R&D
Each step comes with mentorship, increasing autonomy, and compensation growth.
What We Offer
We invest in the people who invest in us.
Pay: $25–$45/hr based on expertise, with clear advancement incentives
Schedule: Full Time with opportunities for overtime
Benefits:
o 401(k) with 3% match
o Premium health, dental, and vision
o Paid holidays + 2 weeks PTO
o Company-funded certification and training paths
o Performance and longevity bonuses
Tools: Access to professional-grade tools and test equipment
Our Culture
We’re a team of solution architects, technologists, and craftspeople. We value precision, discretion, and pride in our work. Every system we touch reflects our obsession with seamless integration—often invisible to the eye, but deeply felt in the experience.