Job Details

ID #53902474
Estado Distrito de Columbia
Ciudad Washington
Full-time
Salario USD TBD TBD
Fuente Distrito de Columbia
Showed 2025-05-15
Fecha 2025-05-15
Fecha tope 2025-07-14
Categoría Sistemas/redes
Crear un currículum vítae
Aplica ya

Customer Service Supervisor - Technology

Distrito de Columbia, Washington 00000 Washington USA
Aplica ya

Do you enjoy:

Leading?

Developing staff?

Implementing and improving processes?

Recruiting, training and evaluating staff members?

Staying up-to-date with your industry?

Collaboration and communication with other departments?

Coaching on technologies you’re an expert in?

If the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for IT Support Supervisor with a specialization in Linux.

Visit our Success Stories

Interested? Apply here

Typical hours are Monday-Friday between 8 AM - 5 PM

What You Need for this Position:

Bachelor’s degree in related field is preferred

5 + years experience within information technology

5 + years of staff management experience

Experience in handling customer/client escalations

Excellent interpersonal, management and leadership skills

Experience with internal and external conflict resolution

Past performance recommending strategies, policies, and procedures

Strong people skills

Patience, compassion and empathy

Time managements skills

Effective and Strong written and verbal communications skills

Able to lead by example

Must be a “hands on” supervisor, who can communicate with managements and clients

Ability to perform other related responsibilities as assigned

Self-learners thrive at our company

You are an Ideal Candidate if you have these Qualities:

Have passion for customer satisfaction

Have led teams in customer facing roles

Have significant experience with Linux (Ubuntu preferred) and BASH scripting

Experience with embedded systems

Fundamental knowledge of HTML / PHP / MYSQL / JAVA or any other languages

Critical thinking

Creative thinking

Above all, have the desire to lead, learn the culture, grow and develop the team

Why is Mvix such an exciting place to work?

Our clients range in size from small to Fortune 100

We serve 11 industries - no day is the same!

Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge

We work as a team but promote the individual

Company events on a frequent basis

Can you take the monthly pool, air hockey, or trivia trophy?

Benefits include:

generous PTO, sick leave and holidays

medical coverage

company-sponsored travel

ongoing certification opportunities

competitive 401k match

flexible hours (no weekend/overnight shifts)

gym membership reimbursement

company-funded professional development

life insurance

short-term disability insurance

Schedule:

8 Hour Shift

Day Shift

This is an In office Role

Did we mention we are a pet-friendly environment?

Still interested? visit our Careers Page to apply.

Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!

Aplica ya Suscribir Reportar trabajo

Puestos de trabajo relacionados