MUST LIVE IN WASHINGTON, DC
MUST HAVE A CAR AND VALID DRIVERS LICENSE
MUST BE ABLE TO PASS A BACKGROUND CHECK AND DRUG TEST
United Corporate Housing is seeking an Operations Coordinator, Field Service to support our properties in Washington, DC, and Northern Virginia. The Field Service Representative is dedicated to monitoring our core inventory apartments at move-in and after move-out.
The essential functions include, but are not limited to the following:
- Complete move-in/move-out inspection forms
- Properly setting up housewares within any unit but mostly core inventory units
- Taking proper inventory of unit prior to guests arrival
- Ensuring applicable amount of keys, fobs, parking passes have been given to the guest at move-in and confirming all have been returned at move-out
- Knowledgeable about property access points and documenting information for the guest to ensure their arrival and departure run smoothly
- Able to identify quick resolution for any concerns to be rectified before the guest's arrival
- Thorough communication with direct supervisor and staff for efficient results
- Staging furniture and housewares as needed
- Perform miscellaneous service requests as needed
- Have constant supplies to ensure units are adequately prepped, as needed
- Confirm all electronics work and function properly with remotes and cable/internet access
- Maintain brand standards within all units
Minimum Qualifications:
- Associates degree from an accredited college or university is highly desired
- 2+ years in corporate housing, relocation, real estate, hospitality or related field with client management experience or business to business related experience
- Ability to lift 25 pounds
- Detail oriented
- Proactive mindset
- Excellent time management skills
- Exceptional customer service skills