About Us: We are a growing optometry practice dedicated to providing exceptional eye care services. We pride ourselves on offering a welcoming and professional environment for our patients. We are currently seeking a friendly, detail-oriented individual to join our team as a Front Desk & Optometric Technician.
Job Description: As a Front Desk & Optometric Technician, you will play a vital role in ensuring the smooth operation of our practice. Your responsibilities will include:
Key Responsibilities:
Welcoming patients and managing check-in/check-out processes.
Scheduling appointments and managing the appointment calendar.
Conducting pre-testing procedures, including autorefraction, retinal imaging, and other diagnostic tests.
Assisting with patient education and explaining procedures.
Handling patient inquiries and providing excellent customer service.
Verifying insurance coverage and processing insurance claims.
Maintaining accurate patient records and ensuring compliance with HIPAA regulations.
Assisting the optometrist with various clinical tasks as needed.
Qualifications:
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Familiarity with optometric equipment and pre-testing procedures is a plus.
Experience with insurance verification and claims processing is a plus.
Proficiency with electronic medical records (EMR) systems is preferred.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
What We Offer:
Competitive salary based on experience.
Opportunities for professional growth and development.
A supportive and team-oriented work environment.
Employee discounts on eyewear and eye care services.
How to Apply: If you are a dedicated professional with a passion for patient care, we would love to hear from you! Please send your resume and a brief cover letter. Include “Front Desk & Optometric Technician” in the subject line of your email.