Greets new parties and cordially "welcomes" guest to the lounge
Informs the guest of drinks offerings and makes suggestions
Relay orders to kitchen using point-of-system (POS)
Anticipates the guest needs and responds appropriately
Establishes a friendly professional rapport with the guest
Totals and presents bill, accepts payment, cashes out the check and makes change
Problem solves guest needs with courtesy, dignity and respect
Extends closing greetings to guest as they leave thanking them for their patronage