Vacancy caducado!
We are looking for a high-level Restaurant Manager (General Manager or Assistant General Manager) to join our team and lead all aspects at one of our two downtown Washington DC restaurants Lincoln Restaurant. We deliver a high-quality menu and will ask you to motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.
You will ensure efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards. You will need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is essential, as you’ll assist in hiring qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. This candidate will work at both establishments offering an opportunity for flexibility and diverse training.
Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Skills
4+ years of work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
2+ years food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and Toast
Strong leadership, motivational and people skills
Financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Compassionate with their staff
Show meaningful progression with their team
Job Type: Full-time
Salary: Commensurate with Washington DC Restaurant Industry Standards.
Benefits:
Health insurance
Bonus program
Paid time off
Shift:
10 hour shifts
Weekly day range: 5 days per week
Weekends: Sundays required
Experience:
Restaurant hospitality: 2 years (Required)
License/Certification:
ABRA Managers/Tips Certified (Preferred)
Safe Serv (Preferred)
Work Location: Multiple locations
Vacancy caducado!