The Team: The Lead Restaurantposition is part of the American Girl Washington, DC Bistro team, which is located inside the retail store.
This position offers competitive pay and great benefits
Ability to work a flexible schedule including nights, weekends and holidays.
CREATIVITY IS OUR SUPERPOWER.It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
What Your Impact Will Be:
Support the Restaurant Leadership Team in overseeing staffing, hiring, coaching/training, purchasing/vendor relations, inventories, maintaining food/beverage service standards, and ensuring safety and sanitation standards.
Assist the team in achieving department revenue and expense goals.
Ensure customer satisfaction with their dining experience and oversee resolution of any customer service issues.
Ensure food quality and consistency, special requests and special dietary needs and perform tasks in absence of the Restaurant Leadership Team.
Work with Restaurant and Store Management teams to deliver exceptional events and programs.
Maintain on-going communications with both staff and management.
Maintain and troubleshoot operational issues, including restaurant/kitchen equipment, Guestbridge reservation, POS, and InfoGenesis software systems.
Leads by example in all areas of the business.