Description: Support all aspects of the STPF websites and systems. Gather business requirements and definitions, task prioritization, documentation, testing & launch protocols. Maintenance and development of third-party integrations & syncs (one-directional and bi-directional), etc. Responsible for ensuring data accuracy, consistency and best practices via data entry, cleansing & normalization, bulk imports and de-duplication within programs’ systems. Support the Project Director for Systems in operational planning through Requests For Proposals (RFPs), vendor evaluation, performance reports, technology strategies, and architecture roadmaps. Work on business systems analysis and design; defining business processes, validating features, detecting problems, and generating ideas. Conduct research on technology solutions to evolve program operations. Provide data analysis and tool support to stakeholders. Provide constituent support, provide staff-facing customer service and serve as a web concierge for the STPF team. Develop and maintain technical/how-to documentation and train staff in systems and operations.Additional Skills & Qualifications: Bachelor’s degree in a technical field with a demonstrated interest in web development, analytics, and information systems with at least 5 years of related experience. Experience with website development, content management systems such as Drupal and CRM tools. Experience with web development, administration, and support, including command line tools, Pantheon, Docker and Google Analytics. Experience with Salesforce (experience with SF Nonprofit Success Pack a plus). Experience with providing technical support to a diverse user community. Outstanding organizational skills and attention to detail. Excellent communication skills, including technical communication to a non-tech audience, both verbal and in writing. Strong technical skills: analytical thought, troubleshooting, database search and strategic planning. Ability to manage multiple tasks and competing deadlines. Ability to work both independently and as part of a team. Comfortable with dynamic tasking and shifting priorities. Preferred Qualifications: Experience with building, designing, and managing web forms and surveys like FormAssembly. Experience with marketing automation systems (Marketo preferred) a plus. Experience applying technology to nonprofit organizations. Experience with UI/UX design and usability testing a plus.Experience Level:Expert LevelAbout Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.