Supervisory Information Technology Specialist (APPSW-INFOSEC)

Summary The position is located in the New Service Design & Development Division (NSDD), Office of Consular Systems and Technology, Bureau of Consular Affairs, Department of State. NSDD selects, designs, and implements new technology systems that support CA and clearly align to business needs. This serves as public notice for the use of OPM's Direct Hire Authority. Applicants who meet the qualification requirements will be forwarded to the selecting official for consideration. Responsibilities Interacts and interfaces with the end-user and with Bureau functional units to define user needs and technical requirements for new and updated applications software in the discrete, assigned functional areas of consular affairs. Oversees the efforts of Branch staff in ensuring the rigorous application of information security /information assurance policies, principles, and practices to the development and delivery of Branch products and services. Supervises the work of a staff of Information Technology Specialists, each of whom serves as project, program, and government task managers for the accomplishment of the Branch's work through a large contractor workforce. Makes optimal use of the contractual process to ensure that the Branch maintains a staff with the technical capabilities required to effectively and efficiently carry out the assigned IT programs and operations for consular systems. Participates with the Division Chief and the other NSDD Branch Chiefs in the development and implementation of goals, objectives, policies, plans, and budgets for the Division. Requirements Conditions of Employment Qualifications Applicants must meet all the qualification requirements described below by the closing date of this announcement. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and Capacity to "see the job through." Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - ensures that project plans clearly articulate key project elements Customer Service - counsels, advises, and instructs employees on both work and administrative matters Oral Communication - meets with senior contracting officials as necessary to review progress and discuss critical issues Problem Solving - identifies developmental and training needs AND Have at least 1 full year of specialized experience equivalent to the GS-13 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience supervising staff, assigning work, reviewing results, and coaching team members on career and professional development. Experience developing strategic plans, managing budgets, implementing operational improvements, and guiding teams in adopting agile methodologies and DevOps best practices for secure and reliable software delivery. Experience managing and optimizing procurement processes and overseeing contractor activities as a Contracting Officer's Representative (COR) or Government Technical Monitor (GTM). Experience overseeing discovery efforts, removing blockers, and frequently delivering high-quality, secure software that delivers value to stakeholders. Experience collaborating with stakeholders and leveraging data to drive continuous improvement and enhance the product customer experience, while ensuring adherence to information security policies and practices. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-14 position. Education See the qualifications section of this vacancy announcement for education requirements, if applicable. Additional Information · For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or [email protected]. · If eligible, telework [and/or remote work] agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. · Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Bureau/Office listed on this announcement for approximately 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.